Orders are processed within 1–2 business days. Once shipped, delivery normally takes 3–5 business days.

Standard shipping costs £2.95, and shipping is FREE on orders over £50.

If you need to change or cancel your order, contact us as soon as possible with your order number.

We’ll always do our best to help, but once an order has been processed or shipped, we may no longer be able to make changes.

Please contact us immediately with your order number and the correct shipping address.

If your order has not yet been dispatched, we’ll do our best to update it before shipment. Once the parcel has shipped, an address change may no longer be possible.

If your order arrives damaged, please contact us as soon as possible and include your order number and clear photos of the item and packaging.

We’ll review the issue and help you find the appropriate solution.

If you received the wrong product or something is missing from your order, contact us with your order number and photos where applicable.

We’ll review your order and work to resolve the issue as quickly as possible.

You have 30 days from the date your order is delivered to request a return.

Please contact us before sending anything back so we can provide you with the correct return instructions and help make the process as simple as possible.